Reputation Management for Businesses & Individuals

Online Reputation Management is the practice of influencing word-of-mouth on the Internet. And as more people turn to search engines, online review sites and social recommendations, businesses face the same problem they’ve always had: customers are more likely to share a negative experience than a positive one AND users are more likely to be swayed by a minority of outspoken negative reviewers than a positive consensus. The goal of Online Reputation Management is to drown out negative noise by encouraging and promoting positive opinion. This is done by the creation and management of social accounts, business profiles and online reviews on popular platforms (Google Places Reviews, Yelp, Twitter, etc.).